We want you to be completely satisfied with your purchase. If you are not satisfied, we offer a straightforward return and refund process.
Return Window
You may request a return within 30 calendar days from the date of delivery.
Return Conditions
Items must be unused, in original packaging, and in the same condition as received. Returns are accepted for any reason, including quality issues, defects, or change of mind.
Return Fees
Return shipping is free. No restocking fees are applied.
Return Process
To initiate a return, contact us at info@brooksbrotherslife.com with your order number and reason for return. Our team will provide return instructions within 1-2 business days.
Please send all returns to the following address:
Return Address:
185 Nordstrand Ave, Fairfield, CT 06825, United States
Refund Processing
After we receive and inspect your returned item, we process your refund within 1-2 business days. Refunds are issued to the original payment method. Please allow an additional 7-10 business days for the refund to appear on your statement, depending on your bank or payment provider.
If you have questions about returns or refunds, contact us at info@brooksbrotherslife.com.